Not resolved
1 comment

We joined the Tax Club in 2005 because we had a real estate investing business and we told this was the best company to go through to make sure our taxes were handled correctly and that we got the most money back. The first two years they did our taxes (2005 and 2006) we felt we received good service and our taxes were done quickly and efficiently. (even though that VTO is a joke and not any different from turbo tax that would have saved us hundreds of dollars and almost 2 months waiting for our taxes to be done-not to mention that we had information that didn't fit anywhere there!)

This year was a joke. We submitted our VTO before the deadline of February 29, but it still took them until April 15 to file our taxes. Many emails and calls went unanswered, and I'm truly not sure our taxes were done correctly. I have no confidence in the person who completed them.

I cancelled our membership in April by email, but received no confirmation from them. None. Then when I called today to confirm it was cancelled and talk about getting a refund of the past two months since they should have filed in early March and not April, they basically told me they issue no refunds and there was nothing they could do. This was after she told me I should just be glad they got done by the deadline because so many others didn't! What the heck??? I told her it wasn't my problem if they're over worked and under staffed. Stay away from the Tax Club! We spent $600 a year on membership fees and could have gone somewhere else for much less!!

Had an Experience with TheTaxClub?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Whitewater, Wisconsin, United States #11855

Grosely incompetent. Have received better customer service and results from the department of motor vehicles.

BE WARNED -- do not do business with the Tax Club or you will be sorry

Serious Money Investors, LLC

www.processinvesting.com

You May Also Like

Wall And Associates - I Was Scammed by Wall & Associates Tax Service Company Wall And Associates "My name is Angelique Pierce and unfortunately I have become the victim of the shady practices of Wall & Associates, a company I hired to help me resolve some tax..." Read more Wall And Associates - Tax Help That Did Not Happen Review Wall And Associates "i was lied to by mr vincent washington on 02/16/17 mr told that his tax audit law firm representive i signe the cantract with 500 initial fee . 6 hours..." Read more Total failure by TaxAct Taxact "I've been using TaxAct for over 10 years and have generally been pleased. Not this year. I was filing an extension. In the past, you could go..." Read more Darrell Braham, from Datatax 2000 Inc. Was Good,  But Not Anymore! Datatax 2000 "I have been using his Income Tax Preparation Services ever since I was living out in Miami Beach, Florida from around the year of 2003 up to Monday, November..." Read more Guess - DISAPPOINTED WITH PRODUCT Guess "April 13 2017 I Purchased two pairs of same style of shoes PEW sku 428403050055 Item No. GFLIZZIE2 for myself and my sister at Guess outlets in New Jersey. Both..." Read more Crazy Beta - Printed t-shirts Crazy Beta "Crazy beta had a really good customer service; they were really polite, quick and easy. I called them asking for mens t-shirts so they will give me the complete information..." Read more COMCAST BILLING SCAMS/WORDPLAY/MINDF**K Comcast "I am disputing Comcast now. I transferred service and only owed $67. However, they have me owing $158 from old residence and have given me numerous lies to explain the..." Read more Carid - Horrible, Horrible, Horrible Company. Stay Clear Carid "Horrible, Horrible Customer Service. Trying to ripp me off almost $1000 I purchased a carbon fiber trunk from them. After receving the product , I noticed it was badly warped...." Read more